Ask Your Arborist

Stage 1: Ask for a quote*

A reputable arborist will always give a positive response.

Are you insured?

If YES, please show evidence of insurance – Employers Liability & Public Liability (recommended minimum of £5 million).

Do you work to a British Standard?

If YES, which one?

Should be BS3998: 2010 Tree Work – Recommendations’.

What qualifications do you and your staff hold? (ask to see copies)

Compulsory: MUST have NPTC/Lantra Awards** certificates for chainsaw use.

Recommended: Certificates for other skills and machines. Arboricultural knowledge e.g. National Certificates and Diplomas in Arboriculture.

Will you provide a written quotation?

If NO, reject the contractor.

Are you a member of a professional organisation?

Membership does not guarantee work standards but does show a degree of commitment.

Can you provide me with the phone number of a referee who can show me some of your work?

If YES, follow up the reference.

* Obtain more than one quote, ideally 3.
** NPTC and Lantra Awards are national organisations that assess competence of people using chainsaws and other arboricultural equipment.

Competent arborists will be able to show you an A4 sized certificate or plastic ID card if requested.